PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Business Operations Specialist - Mandarin Speaking
Location: Ikeja, Lagos
Employment Type: Full time


Job Summary

PalmPay is looking for a bilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products.
The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.


Key Responsibilities

* Address merchant challenges in payments, credit, and financial services.
* Design and implement tailored POS and financial product solutions.
* Lead go-to-market (GTM) strategies and drive product adoption.
* Analyze data and product feedback to improve operations.
* Collaborate with banks and partners to expand business offerings.


Requirements

* Master’s Degree in a relevant field.
* Fluent in Mandarin and English (accent-neutral).
* At least 3 years’ experience in operations, finance, or payments.
* Strong analytical and MS Office skills.
* Proactive, self-driven, and great at cross-team coordination.
* Experience in product incubation or GTM is a plus.


Application Closing Date
Not Specified.