Stella Maris School is full of happy and highly motivated children. We are committed to providing a warm, welcoming and nurturing atmosphere with a strong educational ethos and moral values.

We are recruiting to fill the position below:

Job Title: Admissions and Communications Co-ordinator
Location: Abuja (FCT)
Employment Type: Full-time


Summary

* We’re looking for someone who will be the voice and ears of our school on the phone, email, and WhatsApp.
* Your main responsibility will be to manage all incoming and outgoing communication from parents, prospective families, vendors, and the community—and most importantly, follow up!


Key Responsibilities

* Answer all incoming phone calls promptly and professionally.
* Return missed calls within the same day.
* Keep a daily Call and Inquiry Log to track every caller and inquiry.
* Monitor and manage all school WhatsApp messages.
* Respond to WhatsApp inquiries or direct them to the right department.
* Follow up on all incomplete inquiries—calls, WhatsApp messages, and emails.
* Track and follow up with all parents or prospects who requested forms, admission information, or school brochures.
* Follow up with individuals who started but did not complete inquiry forms or application forms.
* Ensure all email inquiries receive a timely response or follow-up.
* Escalate urgent or sensitive matters to the Head of School or relevant departments.


Requirements

* Interested candidates should possess an HND / Bachelor`s / Master`s Degree
* Previous experience in school administration, customer service, or front desk roles (preferred but not required).
* Excellent communication skills (spoken and written).
* Friendly, patient, and professional attitude at all times.
* Organized and able to track large volumes of inquiries.
* Familiar with phone etiquette, WhatsApp Business, and professional email communication.
* Good follow-up skills—nothing falls through the cracks!


Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hr.assistantsms@gmail.com using the Job Title as the subject of the email.