Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Internal Sales Representative - Multibrand
Location: Lagos


Job Description

Develop and rebuild relationship (Customer Relationship Management - CRM) with designated and targeted customers by phone to sell parts and service offerings and create sales opportunities to meet company objectives and customer satisfaction.


Main Duties and Responsibilities

* Contact customers to present multi-brand parts and services and answer all technical and commercial inquiries
* Inform customers by phone about new product offerings
* Participate in quotations preparation, terms of payment for his/her supervisor or manager’s review and approval
* Present relevant technical publications as appropriate to customers and explain benefits / advantages of the multi-brand products, with comparison to OEM and OE products
* Follow up on opportunities and quotes to maximize sales and results
* Assist with the solution and resolution of customer complaints raised
* Report all lost sales of parts and service to supervisor / manager and to ensure such lost sales are appropriately entered into dealer system (Salesforce)
* Ensure there are no overdue debt on customers’ parts and service account.
* Keep good control of customer list and keep updating customer profiles and population in Salesforce or any existing dealer marketing information system
* Report any prime product sales leads to his / her supervisor, manager or the prime product manager
* Perform any other related duties as required by product support sales management


Requirements

* Candidates should possess an HND / B.Sc. Engineering or equivalent.
* At least 2 years’ experience in similar industry (sales, marketing & technical experience)
* Computer literate (MS word, Excel).


Application Closing Date
30th June, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the Position as the subject of email.