DP World - We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

We are recruiting to fill the position below:

Job Title: Senior Controller, Managed Transport Solutions
Location: Lagos
Job Type: Full-time (On-Site)


Job Function

The Controller: Managed Transport Solutions (Snr) is responsible for monitoring and optimizing fleet performance by ensuring efficient fuel management, route planning, kilometer tracking, and delivery verification.
This role requires a keen eye for detail, strong communication skills, and the ability to analyze operational data.
The Controller: Managed Transport Solutions (Snr) will work closely with the logistics and operations teams to ensure deliveries are timely, cost-effective, and aligned with client expectations.


Key Performance Areas

* Track and monitor fuel usage for each vehicle in the fleet to ensure adherence to budgetary limits.
* Analyse fuel consumption patterns and identify areas for efficiency improvements.
* Report any discrepancies or unusual fuel usage, particularly for deliveries that exceed allocated fuel limits
* Manage optimized routes for drivers to minimize fuel costs, travel time, and dead kilometres.
* Monitor route adherence and address any deviations from the planned routes with the drivers.
* Work with the operations team to adjust routes as needed to enhance delivery efficiency and customer satisfaction.
* Track and report on dead kilometres (unproductive mileage) to improve fleet productivity.
* Identify and propose strategies to reduce dead kilometres and increase operational efficiency.
* Provide regular reports on dead kilometres to the logistics and fleet management team
* Monitor and assess fuel expenses for delivery officers, especially for trips that go over budget.
* Investigate reasons for overbudget usage and provide feedback and guidance to reduce future occurrences.
* Work with fleet coordinators to implement controls that help keep fuel expenses within the approved budget.
* Track deliveries and ensure that proof of delivery (POD) is collected for every shipment.
* Follow up on shipment status and maintain communication with drivers and clients to confirm successful deliveries.
* Address any discrepancies between PODs and the actual delivery information, ensuring timely resolution of issues.
* Verify kilometre readings for each delivery with client records to ensure accurate billing.
* Coordinate with clients to resolve any discrepancies in kilometre data and ensure transparency.
* Maintain accurate records of validated kilometres for billing, auditing, and performance monitoring.


Requirments

* Bachelor's Degree in Transportation, Business Administration, or related field.
* 3 years’ experience in the related industry
* Previous experience in customer service, preferably within a transport and logistics environment.
* Experience in tracking systems (GPS, TMS, or similar) and providing real-time updates to customers is a plus.
* Technical Proficiency: Familiarity with transport management systems (TMS), GPS tracking software, and Microsoft Office applications.
* Communication Skills: Strong verbal and written communication skills for effectively interacting with customers, drivers, and internal teams.
* Problem-Solving: Ability to troubleshoot issues with shipments and provide quick, practical solutions.


Application Closing Date
Not Specified.