Premium HR Solutions - Our client, a reputable asset management organization, is currently recruiting to fill the position below:


Job Title: Telesales Agent

Location: Victoria Island, Lagos
Employment Type: Full-time
Industry: Financial Services (Asset Management)


Job Summary

We are seeking highly driven Telesales Agents with a proven ability to meet and exceed sales targets within a financial institution.
The ideal candidates must be skilled in handling large volumes of outbound calls, emails, and client follow-ups, while promoting the bank’s financial products and services professionally and persuasively.
Success in this role requires resilience, confidence, and a strong passion for sales and customer engagement.


Key Responsibilities

* Make high volumes of outbound calls daily to prospective and existing customers to promote financial products (e.g., savings accounts, loans, credit cards, investment packages, etc.).
* Cross-sell products and services based on customer needs and financial goals.
* Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
* Handle incoming calls and respond to customer inquiries in a professional manner.
* Maintain accurate and up-to-date records of client interactions using CRM tools.
* Conduct timely follow-ups via calls, emails, or SMS to nurture leads and convert prospects.
* Understand customer needs and offer tailored financial solutions.
* Escalate complex customer concerns or complaints to appropriate teams for resolution.
* Work closely with marketing and product teams to stay informed on new campaigns and offerings.


Requirements
Education & Experience:

* BSc Degree in Business, Marketing, Finance, or related field.
* 2 - 3 years proven experience in telesales, telemarketing, or call center sales within a financial institution.
* Demonstrated ability to meet or exceed sales quotas and performance metrics.


Skills & Competencies:

* Excellent verbal communication and persuasive selling skills.
* Strong customer engagement and relationship-building abilities.
* Good command of English and confidence in handling rejection.


Salary
Negotiable.

Application Closing Date
27th June, 2025.