Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 years
Location: Lagos
City: Lekki
Job Field: Catering / Confectionery


A Bakery Assistant Manager typically supports the Bakery Manager, managing baking staff and ensures that all bakery operations run efficiently. The Bakery
Assistant Manager’s responsibilities include planning work schedules and routines, managing production, ensuring quality control, delivering excellent customer service, providing accurate financial records, and maintaining social media presence. To succeed in this role, you should demonstrate excellent management, leadership and problem-solving skills.
You should be able to achieve exceptional customer service and enforce staff compliance with food health and safety regulations.


Duties and Responsibilities

Bakery Operations

Daily Production Management: Oversee and manage daily bakery production, ensuring all baked goods meet quality standards and production timelines.
Inventory Control: Monitor and maintain inventory levels for ingredients and supplies,
ensuring timely reordering to avoid shortages. You will also be responsible for marking down goods nearing their expiration dates.
Team Supervision: Lead, and supervise the baker to ensure efficiency, adherence to
safety protocols, and high product quality.
Product Innovation: recycle bakery “waste”, generate ideas for product innovation and improve existing ones to keep the product offerings fresh and appealing to customers.
Cost Management: Monitor and control production costs, reducing waste and optimizing ingredient usage to maximize profitability.
Sales Management: Manage and respond to customer orders and inquiries, up-selling and ensuring that made-to-order products are completed on time.


Social Media Management

Content Creation: Develop and curate engaging content, including photos, videos, and captions, to be posted regularly across Instagram and Facebook channels.
Customer Interaction: Manage and respond to customer inquiries, comments, and reviews on social media platforms, maintaining a positive brand image.
Campaign Management: Execute online promotions, and campaigns to drive traffic to both the bakery and its social media channels, increasing customer loyalty and sales.


Qualifications

The education and qualifications for this role includes the following:
A Higher National Diploma or Degree in Culinary Arts, Culinary Management, Business
Management and related disciplines is beneficial but not a necessity. However,
experience in supervising staff and managing operations, is significantly important.


Method of Application

Interested and qualified candidates should forward their CV to: recruiter.a@fmragency.com using the position as subject of email.