Job Type: Full Time
Qualification: MBA/MSc/MA
Experience: 3 years
Location: Lagos
Job Field: Banking , Product Management


PalmPay is looking for a trilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products. The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.


Key Responsibilities

Address merchant challenges in payments, credit, and financial services.
Design and implement tailored POS and financial product solutions.
Lead go-to-market (GTM) strategies and drive product adoption.
Analyze data and product feedback to improve operations.
Collaborate with banks and partners to expand business offerings.


Requirements

Master’s Degree in a relevant field.
Fluent in Mandarin and English (accent-neutral).
At least 3 years’ experience in operations, finance, or payments.
Strong analytical and MS Office skills.
Proactive, self-driven, and great at cross-team coordination.
Experience in product incubation or GTM is a plus.