Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2 - 5 years
Location: Lagos
Job Field: Customer Care

We seek to hire a warm, professional and organized Front Desk & Admin Officer to serve as the first point of contact for visitors and staff. The ideal candidate must have excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.

Main Key Responsibilities:

* Welcome visitors and staff in a professional and friendly manner.
* Answer and direct phone calls, emails, and general inquiries promptly.
* Maintain the reception and entire company premises and ensure it is clean and welcoming
* Manage appointment schedules and assist with meeting coordination.
* Handle incoming and outgoing mail, deliveries, and official correspondence.
* Maintain visitor logs and ensure security and sign-in protocols are followed.
* Support administrative tasks including filing, data entry, printing, and record keeping.
* Provide general support to the admin team and other departments as required.
* Provide administrative support to different departments as needed.
* Relay important information to relevant personnel in a timely manner.
* Address and resolve client and visitor inquiries or redirect them to the appropriate department.
* Monitor and replenish office supplies as needed.

Qualification/Experience/Key Competencies: –

* Minimum of a Relevant University Degree
* Prior experience in customer service/front office role is preferred.
* Minimum of 2-5 Years in a similar role.
* Excellent communication, interpersonal, and organizational skills.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Professional appearance and a positive attitude.
* Ability to handle confidential information with discretion.
Calm and composed, especially in handling inquiries and managing busy front desk hours.