Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 - 5 years
Location: Lagos
City: Ikeja
Job Field: Data, Business Analysis and AI

Job Description

We are seeking to employ a Data Analyst to help us turn raw data into actionable insights.
As a Data Analyst at PalmPay, you’ll work with cross-functional teams to analyze data, identify trends, and generate insights that support strategic decisions.
You'll be instrumental in improving product performance, optimizing operations, and driving growth.

Key Responsibilities

* Collect, clean, and analyze large datasets from various sources (transactions, customer behavior, product usage, etc.)
* Design and maintain dashboards and reports to support business stakeholders.
* Identify patterns, trends, and insights that inform business strategies and operational improvements.
* Collaborate with product, marketing, risk, and finance teams to measure KPIs and evaluate campaign or product performance.
* Perform ad-hoc analysis to support key initiatives and strategic decision-making.
* Provide data-driven recommendations and build models that predict customer behavior, fraud risks, or market performance.
* Automate reporting and data processes to improve team efficiency.
* Ensure data quality, accuracy, and integrity at all stages of the analysis.

Requirements

* Bachelor’s Degree in Statistics, Mathematics, Computer Science, Economics, or a related field.
* 3 – 5 years of experience in a data analyst or BI analyst role (experience in fintech is a plus).
* Proficiency in SQL is required; knowledge of Python or R is an added advantage.
* Experience with data visualization tools (e.g., Power BI, Tableau, or Looker).
* Strong analytical and critical thinking skills, with attention to detail.
* Comfortable working in a fast-paced environment and collaborating with cross-functional teams.
* Solid understanding of business metrics and how to translate data into impact.