Company
MATFORTE CONSULTING

We are searching for a courteous and professional Front Desk Officer to join our team. As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support. The ideal candidate is friendly, organized, and capable of handling a variety of tasks in a fast-paced environment

Responsibilities :

.Greet and welcome visitors and clients in a friendly and professional manner.
.Answer and direct phone calls to appropriate individuals.
.Manage inquiries and provide information about the organization's products or services.
.Schedule appointments and meetings, and maintain calendars for staff.
.Receive, sort, and distribute mail and deliveries.
Maintain a clean and organized reception area.
.Assist with administrative tasks, such as filing, photocopying, and data entry.
.Monitor and maintain office supplies and equipment.
.Assist with other administrative duties as assigned.

Required profile for job ad : Front Desk Officer - Lagos
Qualifications and Requirements:

.High school diploma or equivalent.
.Proven experience in a customer service or administrative role preferred.
.Excellent communication and interpersonal skills.
.Professional appearance and demeanor.
.Strong organizational and multitasking abilities.
.Proficiency in Microsoft Office Suite.
.Ability to work independently and as part of a team.
.Attention to detail and accuracy.

Required Skills

.Excellent customer service skills
.Communication and .interpersonal abilities
.Organization and multitasking capabilities
.Professionalism and courteousness
.Attention to detail
.Adaptability and flexibility
.Problem-solving skills
.Computer proficiency
.Time management and prioritization
.Positive attitude and teamwork

Job criteria for job ad : Front Desk Officer - Lagos

.Job category : Accounting, controlling, finance - HR, training - Marketing, communication
.Industries : Advice, audit, accounting - Banking, insurance, finance - Call centers, hotlines
.Employment type : Permanent contract - Part-time work
.Region : Abeokuta - Ogun - Lagos
.City : Lagos
.Remote work : Hybrid
.Experience level : Less than 2 years - 2 to 5 years - 5 to 10 years - More than 10 years
.Educational level : High school - Technical school - College - HND - Bachelor - Master - Doctorate
.Spoken language : english > fluent
.Number of Position(s) : 10
.Salary expectations : < ₦ 600,000
.Team management : Yes